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Buyer questions

Use robot type, required payload, reach and application to prepare a shortlist. Submit tooling, installation and integration requirements with your sourcing brief. An RFQ is a request for information, not an order.

Can I order from a listing?

A sourcing brief is a request for information, not an order or a binding quotation. Confirm the supplier, configuration, commercial terms and acceptance process before proceeding with a purchase.

Why are some values missing?

The directory does not infer unavailable dimensions, ratings or certifications from a model name. Missing values should become questions in the supplier discussion. A series range does not establish every load and stroke combination.

How should I compare equipment?

Include the workpiece and tool, travel or reach, interfaces and application conditions. For warehouse equipment, state the load at the required height. For tooling, confirm both mounting sides and service connections. The selection guides explain specific comparisons in the published catalogue.

Will an RFQ automatically reach an unclaimed factory?

Email delivery is a separate operational step. The test site keeps notifications in preview mode. A saved brief or private thread is not evidence that a manufacturer has read or accepted it.

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